Social Media Platforms
1. Jordan Kim — Preferred Platform: TikTok
Who They Are:
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Age: 20
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Identity: Gen Z, aesthetic-driven, fashion-conscious, budget-aware
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Behavior: Loves trends, short-form content, online shopping inspiration
Demographic Reasoning:
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Over 60% of TikTok users are Gen Z or young Millennials, making it the top platform for trend-driven content.
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Gen Z is heavily influenced by short-form video when it comes to fashion, daily fits, and product discovery.
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TikTok’s algorithm prioritizes new brands, change, and rebranding perfect for JCPenney’s digital relaunch.
Why TikTok Fits Jordan:
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Jordan relies on TikTok for outfit inspo, affordable fashion hauls, and aesthetic recommendations.
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TikTok trends (like #OutfitCheck, #ThriftTok, #MallHaul, #GRWM) align perfectly with how Jordan consumes fashion content.
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JCPenney’s modern stock updates and rebrand messaging would reach them through:
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Micro-influencers
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Quick styling videos
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Weekly deal highlights
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Trend-based challenges
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2. Aaliyah Martinez — Preferred Platform: Instagram
Who They Are:
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Age: 32
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Identity: Latina professional, aesthetic-focused, lifestyle lover, visual shopper
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Behavior: Shops based on clean visuals, curated feeds, outfit inspiration, beauty + home décor content
Demographic Reasoning:
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Instagram has a strong 25–34 demographic, heavily female-skewed, with high engagement for fashion and lifestyle brands.
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This age group prefers polished visuals over fast trends.
Why Instagram Fits Aaliyah:
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Aaliyah values inspiration, style, and curation exactly what Instagram provides.
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She follows influencers for:
- Workplace style
- Beauty deals
- Home décor ideas
- Holiday gift guides
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Instagram Reels + Stories allow JCPenney to share:
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Outfit grids
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Before/after home décor content
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Clean product showcases
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Limited-time discount posters
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Instagram Shopping and product tags match how she browses modern retail.
3. Marcus Thompson — Preferred Platform: YouTube
Who They Are:
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Age: 26
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Identity: Budget-conscious dad, tech-savvy millennial, prefers practicality over trends
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Behavior: Watches reviews, long-form explanations, family content, product breakdowns
Demographic Reasoning:
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YouTube is the most popular platform among the research gathering type, especially those ages who enjoy longer form content.
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Men in this age range rely heavily on YouTube for reviews, comparisons, and shopping research.
Why YouTube Fits Marcus:
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Marcus appreciates detail and usefulness.
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He uses YouTube for:
- Clothing reviews
- “Best budget jeans” videos
- Product comparisons
- Family shopping vlogs
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JCPenney content he’d trust includes:
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“Top 10 Affordable Styles for Dads”
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“Back-to-School One-Stop Shopping at JCPenney”
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Store renovation walk-throughs
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Try-on hauls from relatable creators (not high-end influencers)
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YouTube’s long-form capacity matches his purchasing style: research-heavy, intentional, budget-driven.
4. Sofia Delgado — Preferred Platform: Pinterest
Who They Are:
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Age: 28
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Identity: Creative designer, cozy-aesthetic lover, home décor enthusiast
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Behavior: Saves ideas, builds boards, plans purchases visually
Demographic Reasoning:
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Pinterest’s strongest demographic is women aged 25–44, especially in home + lifestyle categories.
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Pinterest users have high purchase intent 85% of weekly users make purchases based on pinned content.
Why Pinterest Fits Sofia:
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Sofia loves planning and visual organization, which makes Pinterest her perfect platform.
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She commonly uses it for:
- Home décor ideas
- Seasonal outfit boards
- Family shopping guides
- DIY inspiration
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JCPenney’s new home collection, cozy apparel, and seasonal sales align perfectly with Pinterest boards like:
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“Fall Home Inspiration”
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“Kids’ Style on a Budget”
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“Cozy Work-From-Home Fits”
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“Affordable Bedroom Makeovers”
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Pins stay searchable forever, giving JCPenney longevity with this audience.
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